Contact information

We're here to help. Reach out to the VelvetSleep.in team through any of the channels below and we'll respond within 24 business hours.

 

Business Name

VelvetSleep

 

Website

www.velvetsleep.in

 

Customer Support Email

support@velvetsleep2027@gmail.com

 

Privacy and Data Requests

privacy@ velvetsleep2027@gmail.com

 

Support Hours

Monday to Saturday, 9:00 AM – 6:00 PM IST

We are closed on Sundays and national public holidays.

 

Registered Location

Tamil Nadu, India

 

Response Time Commitments

•        General enquiries: within 24 business hours

•        Order and shipping queries: within 12 business hours

•        Return and refund requests: within 48 business hours

•        Defective or damaged product reports: within 24 hours

 

For urgent matters, please mention 'URGENT' in the subject line of your email and our team will prioritise your request.